Many travelers are carrying tablets and smartphones along to flights they are taking. It means that they have their gadgets with them when they pass through an airport. Yet, a company (OTG) that designs and operates airport restaurants has installed thousands of iPad tablets in eating and waiting areas at airports. What’s the point?
Obviously, airport restaurants want to attract more customers who come in, sit at a table that has an iPad isntalled, and order some food and drinks. That’s not all. Travelers can order their meals using an app on the iPad without having to wait for a waiter. Even more critical timesaving moment is when the plates are empty and it would be time to hurry to the gate. The payment process can be managed on the iPad as well.
Meals can be paid using frequent flier miles. Flight schedules are also available on the iPads.
Early 2015, OTG had installed iPads at gate areas and in restaurants at two airports in New York (Kennedy International and La Guardia), at Toronto Pearson International Airport, Minneapolis-St. Paul International Airport, Philadelphia International Airport and Newark’s Terminal C. Who is the first in Asia or Europe to make iPads available at an airport?
The New York Times tells about a frequent traveler who doesn’t even bother to pick up her own iPad from the bag when she enters the airport. She finds the tablets provided by the airport so convenient.
Anything that helps kill time at airports is welcome for all travelers. Years ago, Changi Airport in Singapore had a game lounge, a TV lounge, and a couple of other places to spend time in. How about downloading a few ebooks on a tablet or smartphone and reading a good book while waiting?